WELCOME TO
The Protocol School of Amherst
Endeavoring to provide leadership skills, through contemporary etiquette guidelines, which will serve as the stepping-stones of basic diplomacy and civility in an ever-changing global economy.
Our Programs
Our confidence building programs provide you with the soft skills you need to outclass the competition with ease.

The Etiquette Programs
The return to traditional values has brought about an increased appreciation of civility. A foundation of good manners and leadership skills give young people of all ages an opportunity to learn and practice - now and for the rest of their lives. These fun and informative programs include role-playing exercises and a workbook for each student to keep as a reference guide.
Social and Communication Skills
Self-esteem and Confidence Building
Handshaking With All Ages
Introductions Made Easy
Self-respect and Respect for Others
Conversation and Listening Skills
Telephone Etiquette
The Etiquette of Public Places

The Dining Programs
Confidence in party and dining situations frees one from worrying about mistakes. Everyone has experienced awkward moments-dropping a fork on the floor and wondering whether to pick it up or leave it there or showing up at a party all dressed up while everyone else is wearing jeans.
Host and Guest Duties
The ABC's of Table Manners
Napkins
Handling Silverware
The Etiquette of Dining Out
Difficult To Eat Foods
Dos and Don'ts of Dining
Thank-you Notes

The Business Programs
Professional Business Savvy
Professional Dining Savvy
Bio

Maureen Raab
Founder of the Protocol School of Amherst
Maureen Raab is a trained and certified graduate of The Protocol School of Washington®, the leader in etiquette and protocol services. A former Consultant of PriceWaterhouseCoopers, she serves as an active member of her community. She has become known as one of New England’s premier event planners and etiquette coaches. Her professional background in finance administration makes her highly successful at producing fabulous results with an eagle eye on the bottom line. Ms. Raab’s dynamic personality, top rate education, and strong experience make her a great success at achieving desired results for the diverse clients and causes she takes on. From grand to simple weddings and corporate retreats; organizations’ fundraising galas; and etiquette classes for children, professionals, and graduate college students, Maureen Raab, can be counted on to professionally and with enthusiasm improve the success of your personal and professional endeavors. The etiquette and dining programs were, established in 2002.

Maureen Raab and Dorothea Johnson
Dorothea Johnson is the Founder of The Protocol School of Washington.®

Debra Lassiter and April Black McClean
In 2005, the Etiquette and Leadership Institute was established after acquiring the Children's Training Division of The Protocol School of Washington from Dorothea Johnson.
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Starting from $95.00 per person
A sample of our products and services will be posted in soon.

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"Etiquette is about doing to others as you would have done to you.
It's about being kind, considerate, thoughtful, respectful, helpful,
generous, grateful, obedient to proper authority,
protective of other's property and rights"
-Grateful Parent